Urban Outfitters Apply – Urban Outfitters – Department Manager

Website Urban Outfitters

Job Description:

The main objective of this role is to assume total department accountability for sales, service profitability and loss prevention. To achieve a department environment that fosters creativity and inspires the Urban Outfitters customer. Ensure appropriate feedback and guidance is given in order to execute employee development. To assist senior management with all general store operations that falls within their sphere of responsibility. Participate in building community relationships that directly reflect the Urban culture. To uphold the Urban Outfitters “Peers Teaching Peers” philosophy.

Job Responsibilities:

  • Possess excellent communication skills in both written and verbal form
  • Achieve Company-average mystery shop results by uphold the Company’s mystery shop standards
  • Achieve the store stock loss goals by overseeing adherence to loss prevention practices
  • Oversee all levels of customer service by setting daily goals and expectations to create a positive store environment
  • Manage all aspects of performance development within the department team (Performance Appraisals, Individual Development Plans, Coaching and Counselling and Disciplinary actions)
  • Uphold Company standards and act as a positive role model to others
  • Recruit, motivate, develop and lead a store team
  • Perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures
  • Exhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement and time management
  • Inspire, motivate and encouraging teamwork among the team
  • Conduct productive daily meetings to ensure that goals are met
  • Assist in upholding Company Health & Safety regulations at all times in order to protect employees and customers against accidents and incidents
  • Recognise and develop talented individuals for advancement and growth within the organisation
  • Effectively delegate projects while at the same time allowing others the creativity to succeed by making their own decisions

Job Requirements:

  • An understanding of the Urban Outfitters culture and its appeal to the local market
  • Ability to drive sales through excellent service, strong visual presentation, and a full understanding of the business
  • Demonstrates strong operational skills
  • Experience in a management role working in a fast paced, high volume fashion retail environment

Job Details:

Company: Urban Outfitters

Vacancy Type:  Full Time

Job Location: Guildford, England, CA

Application Deadline: N/A

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