Urban Careers 2023 – Senior Sales Associate

Website Urban Outfitters

Job Description:

Achieve the Anthropologie mission – to create an unimagined experience. Consistently meet or exceed the financial, operational, and visual expectations of the company.

Job Responsibilities:

  • Utilize all customer care resources
  • Train new associates on register university
  • Greet all customers within their first five minutes in the store
  • Practice proper phone etiquette
  • Enquire if their purchase is a gift that will need to be wrapped
  • Compare signatures on back of card and receipt
  • Offer to hold items for the customer at the cash wrap or in the fitting room
  • Uphold all company policy and procedures
  • Demonstrate knowledge of return policy
  • Perform all register functions
  • Determine the customer’s needs and offer suggestions and alternatives
  • Ring transactions efficiently – issue a receipt
  • Offer to locate out of stock product from other stores
  • Build genuine relationships with customers
  • Comment on all items purchased
  • Serve as a proactive mentor, teacher and problem solver for the sales team
  • Assist in maintaining store merchandising and operational standards
  • Maintain cash wrap organization, cleanliness and restock
  • Request the customer’s phone number

Job Details:

Company: Urban Outfitters

Vacancy Type:  Full Time

Job Location: Cambridge, England, UK

Application Deadline: N/A

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