Urban Careers 2023 – Anthropologie – Team Leader

Job Description:

To achieve the Anthropologie mission of creating an ‘unimagined store experience’ by developing a store culture that fosters creativity, and inspires both the store team and the customer. To support managers with store service initiatives and operating procedures through motivation and training of the sales team.

Job Responsibilities:

• Possess strong communication skills in both written and verbal form
• Uphold Company standards and act as a mentor, teacher and positive role model to others
• Participate in regular touch-bases with the Management Team to foster a shared store vision
• Lead by example and inspire a shared vision by communicating store and Company goals
• Utilise sales reports to track, analyse and communicate key performance results
• Exhibit excellent floor presence by leading by example and training and coaching the sales associates on service standards and operating systems
• Challenge and motivate the sales team to achieve these goals and deliver an unimagined level of service
• Build and maintain strong relationships with peers; working collaboratively toward common goals
• Participate in staff recruitment and hiring
• Manage the shop floor to achieve a high level of service and ensure a positive and upbeat store environment for customers and staff alike
• Participate in the training and development of all new and existing associates to meet the Company’s service expectation
• Drive Anthro Programme sign ups by ensuring all staff are knowledgeable and are passionately offering the benefits to customers
• Be a brand ambassador: provide a high level of service and aesthetic representation
• Work alongside the Department Manager to maximise sales and achieve store and Company goals

Job Requirements:

• Ability to work with initiative and consistency under tight time constraints
• Experience in a leadership or supervisor role, working in a fast-paced and customer focussed retail environment
• Ability to positively impact results in sales
• Proven record of training individuals or a team of talented people
• An appreciation and understanding of the Anthropologie culture and its appeal in the market

Job Details:

Company: Urban Outfitters

Vacancy Type:  Full Time

Job Location:  Guildford, England, UK

Application Deadline: N/A

Apply Here

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