UPS Hiring – Senior Distribution Manager

Job Description:

UPS is seeking a dynamic and experienced Senior Distribution Manager to impact the organization by developing, implementing, and leading multiple successful customer operations. This position directs and controls activities in multiple facilities with multiple customers to ensure efficient and profitable distribution services, generally with personal responsibility for meeting a revenue plan. This role develops operational goals/plans, monitors and communicates operations performance against plan, monitors margins, and acts as a liaison with customers, while overseeing managers/supervisors within the department.

Job Responsibilities:

• Oversees the development of operational and account-specific metrics to provide timely and accurate information on performance standards
• Acts as a customer liaison within UPS Supply Chain Solutions (SCS) to set operational priorities and coordinate internal functions for improving efficiency
• Directs and controls operational activities for multiple facilities to ensure efficient/profitable distribution services
• Manages expense margins to achieve revenue goals reflected in the financial plan and analyzes client profitability
• Manages the efficient use of the workforce to adhere to safe work practices and achieve high quality service
• Tracks progress on performance standards to validate compliance within defined goals and highlight recommendations for improvement
• Develops strategic relationships with key customers to ensure long-term account stability, prevent churn, and garner UPS resources for meeting customer needs
• Provides exceptional customer support on new account implementation, customer service, problem resolution, and quality control
• Collaborates with the district controller to develop account-level profit and loss statements, financial reports, and forecasts
• Coaches and holds others accountable to established performance levels to achieve individual and group goals
• Monitors the implementation of defined operational processes to meet customer deadlines, identify cost reduction opportunities, and maximize efficiencies
• Manages resources and people processes (e.g., Performance Management, Career Development, Training, Staffing, etc.) to ensure the day to day administration of processes and formal procedures

Job Requirements:

• Bachelor’s Degree (or internationally comparable degree)
• Possesses knowledge of legal, regulatory and compliance practices/programs to reduce risks and enhance safety

Job Details:

Company: UPS

Vacancy Type:  Full Time

Job Location: Louisville, KY, USA

Application Deadline: N/A

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