
Website TD Bank
Job Description:
The Customer Service Representative I delivers a legendary Customer Experience while providing solutions and referrals for TD products and services to new and existing Customers.
Job Responsibilities:
- Participates in opening and closing Store procedures
- Responsible for meeting individual performance metrics
- Responsible for making sound decisions and timely problem resolution
- Conducts needs-based conversations and offers financial solutions to meet our Customers’ needs
- Consistently executes appropriate behaviors to deliver a Legendary Customer experience in the Store
- Makes quality referrals to appropriate partners
- Proactively reaches out to Customers to deepen relationships through needs-based conversations
- Opens accounts and related services
- Performs a broad range of tasks of varying complexity and scope
- Originates loan applications, prepares documents and conducts loan closings
Job Requirements:
- Demonstrated ability to schedule and prioritize work
- Sound judgment in decision making and problem solving
- Demonstrated ability to work independently and within deadlines
- Notary License
- Strong organizational skills to handle multiple tasks in a fast-paced environment
- Excellent communication skills with ability to be concise, clear and consistent
- Superior Customer Service skills
- Proficient in Microsoft Office
Qualification & Experience:
- High School diploma or GED
- 1+ years of related experience required
- Teller experience
Job Details:
Company: TD Bank
Vacancy Type: Full Time
Job Location: Melbourne, FL, US
Application Deadline: N/A
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