Macy’s Jobs in Houston – Manager, Operations

Website Macys

Job Description:

Coordinate and oversee the day-to-day management of a distribution department. Manages the daily activities and develops short and long term strategic planning of the operations to ensure facility and organization goals and objectives are achieved. Performs other related duties, special projects or assignments as required.

Job Responsibilities:

  • Develop and maintain procedures and metrics that assure customer service satisfaction levels are attained.
  • Interfaces with IT as a user on systems development and refinement to improve operations, productivity and service levels.
  • Responsible for ensuring that departments meet or exceed performance requirements in the areas of safety, shortage, cost control, quality, processing standards, flexibility, reliability, customer service and execution to plan.
  • Responsible for generating reports to management.
  • Develop and maintain a work culture that is successful and committed to superior customer service.
  • Responsible for driving and managing the change associated with organizational growth.
  • Provides a safe work environment for staff. Develops and enforces Safe / Smart work practices. Ensures compliance with AOSE and safety program.
  • Ability to perform presentations to the retail division and Sr. management when needed.
  • Responsible for the development of training programs and ensures staff understanding of programs.
  • Responsible for management of all aspects of inventory control.
  • Continually analyze work processes to identify optimization opportunities and implement process improvements.
  • Identify / develop / implement short and long term strategies which enhance profitability, productivity and efficiency for each of the operations departments.
  • Reviews analyses of activities, costs, operations and forecast data to determine department progress toward stated goals and objectives.
  • Responsible for the management of distribution department and all that it entails: Ensuring we meet or exceed our goals and targets, coach and counsel direct reports.

Job Requirements:

  • Business and intellectual competencies to include: industry understanding of warehouse management, negotiation skill, strategic and tactical planning skill, problem analysis skill, staff development skill, written and oral communication skill, and creativity.
  • Ability to make sound decisions and manage several processes in a fast paced environment.
  • Ability to effectively plan and execute strategies.
  • Interpersonal competencies to include: integrity and trust, adaptability, leadership, motivation ability, coaching and mentoring skills, and initiative. Proactive, responsive, detail-oriented and gets things done.
  • Must possess exceptional leadership, mentoring and coaching skills
  • Practices open and continuous communication, values keeping others informed, effectively presenting information in a clear, concise manner.
  • Ability to solve problems as well as recognize issues and deal with them directly
  • Position requires prolonged periods of standing/walking around facility or department
  • Proficiency in Microsoft Office Required (Word, Excel, Access, Lotus Notes)
  • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

Qualification & Experience:

  • Bachelor’s Degree from a 4-year college or university

Job Details:

Company: Macys

Vacancy Type: Full Time

Job Location: Houston, TX, US

Application Deadline: N/A

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