Lax Jobs – Customer Service Representative

Job Description:

Are you interested in the aviation industry; and do you have experience or interest with customer service? Are you a student seeking a job to compliment your schedule, or starting a career in aviation? As a Customer Service Representative, you will work in a team environment, working with flight crews and passengers. We invite you to become a member of the worldwide Signature Flight Support team.

Job Responsibilities:

• Delivering a proactive, personalized service experience to Private and Corporate Aviation clientele.
• Arranging services including hotel, catering, and ground transportation.
• Coordinating aircraft services, such as fuel and hangar storage.
• Effectively communicating via air-to-ground radio and ground-to-ground radio, in addition to other forms of communication.
• Educating customers on available services, promotions and programs.
• Processing customer invoices.
• Answering customer questions and resolving issues as necessary.

Job Requirements:

• We are looking for team members with a High School Diploma or General Education Degree (GED).
• Excellent interpersonal, verbal, and written communication skills.
• Proficient computer skills.
• Must possess a valid state Driver’s License.
• Previous customer service experience preferred.
• Previous FBO experience a plus.

Job Details:

Company: Los Angeles World Airports

Vacancy Type:  Full Time

Job Location: Los Angeles, CA, US

Application Deadline: N/A

Apply Here

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