
Website JP Morgan
Job Description:
You have a proven record for delivering outstanding service to clients. You’ve successfully collaborated with colleagues and worked as part of a team to achieve business results. You have established relationships within a company to deliver for clients. Apply these talents as a Virtual Banker and help drive the client banking experience at Chase through our Virtual Banking services offerings.
Job Responsibilities:
- Adhering to policies, procedures and regulatory banking requirements
- Making lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/7 days a week
- Partnering with Specialists (Private Client Advisors, Private Client Bankers, Mortgage Bankers and Business Relationship Managers), to connect customers to experts who can help them with specialized financial needs
- Actively managing their banking relationship through an guidance-based approach and ensuring each client receives the best products, services for his or her needs
Job Requirements:
- Adherence to policies, procedures, and regulatory banking requirements
- Excellent written and verbal communication skills
- Experience cultivating relationships with mass affluent clients is strongly preferred
- Ability to make personal connections, engage and educate customers, ask open-ended questions and listen to establish trust and build lasting relationship
- Financial planning and use of financial planning tools
- Demonstrated success using a value-added, relationship-oriented approach to acquire and deepening client relationships
- College degree or military equivalent strongly preferred; High school degree, GED or foreign equivalent required
- Minimum of one-year Banker, or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating and maintaining customer relationship, and revenue generation
- Compliance with Dodd Frank/Truth in Lending Act
- Ability to work Virtual Branch hours, including evenings and some weekends
- Strong team orientation with a commitment of long-term career with the firm
Job Details:
Company: JP Morgan
Vacancy Type: Full Time
Job Location: Detroit, MI, US
Application Deadline: N/A
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