Jobs at Cartier – Temporary Boutique Assistant

Job Description:

At Cartier North America, We are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.

Job Responsibilities:

• Utilize Maison storytelling and heritage to enhance the client experience
• Assist with special projects as needed
• Responsible for the general upkeep and appearance of the sales floor
• Assist with inventory control processes (e.g. daily/weekly/monthly counts and stock movements) to ensure a successful annual inventory
• Assist the commercial and management teams with CRM related activities including, but not limited to, data entry, various report management, execution of client treatments, etc.
• Remain current on all industry news and the local/global competition to effectively coordinate boutique business
• Develop understanding and knowledge of the Maison and products to convey Cartier heritage and value
• Share and collaborate best practices with boutique team members
• Deliver an exceptional welcome to the client upon the start of their Cartier journey and ensure outstanding hospitality throughout their visit
• Assist in the merchandising and overall display maintenance of the boutique (e.g. maintain proper visual standards; product maintenance and understock organization, cleanliness)
• Consistently reach and exceed all KPIs
• Assist the commercial team with various activities to facilitate seamless client experiences including preparation, client entertainment, product presentation, and sales finalization (e.g. running product, gathering sales accessories, gift wrapping, beverage service, client data capture, farewell)
• Assist the commercial team with complimentary services including strap changes, bracelet sizing, steam cleaning, cord changes, etc.
• Understand and comply with security and operational procedures (e.g. product handling, inventory control, transaction processing including payments, etc.)
• Partner with Operations Coordinator to manage boutique supply inventory including replenishment needs, order process, and optimal storage organization
• Manage the flow of the boutique traffic to ensure that all clients are tended to in a timely manner
• Partner with Operations Coordinator to ensure proper movement of product in/out of boutique including, but not limited to, shipments, transfers, consignments, and movement throughout the boutique while maintaining quality control and preventing stock losses

Job Requirements:

• Must be available to work retail hours (including weekends), and travel for trainings as needed
• Strong attention to details with the ability to handle multiple tasks simultaneously and with precisio
• Excellent computer skills and use of technology
• Previous experience in luxury retail, service or hospitality industry is a plus
• Ability to work in a fast-paced, evolving environment
• Additional language skills are a plus.
• Intellectual curiosity and passion for learning
• Associate’s or Bachelor’s degree preferred
• Collaborative approach with ability to foster a united work environment with a “can do” attitude
• Excellent analytical, organizational, and interpersonal communication skills are required
• Must be able to stand all day and exhibit psychical strength
• Previous SAP experience preferred
• Strong understanding of client service needs and priorities (internal and external)

Job Details:

Company: Cartier

Vacancy Type:  Full Time

Job Location: Miami, FL, USA

Application Deadline: N/A

Apply Here

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