HEB Warehouse Jobs – Beer & Wine Customer Service Spec

Website H-E-B

Job Description:

As a Customer Service Specialist, you’ll be responsible for providing a well-stocked and well-maintained department while providing superior customer service. You’ll stock and properly rotate products on a daily basis, while maintaining all department and safety / sanitation standards.

Job Responsibilities:

  • Maintains standards in shrink, safety, inventory control, and sanitation
  • Checks shipments for out-of-date and damaged product to ensure freshness and quality of products
  • Stocks and rotates items as needed
  • Organizes merchandise on pallets to make the department presentable to the public
  • Assists with inventory control; loads, unloads, and moves product
  • Builds, stocks, maintains, and takes down store displays
  • Organizes, cleans, and prepares back area for the night crew and incoming trucks
  • Provides superior customer service
  • Answers customer questions regarding products and assists them with selections; helps customers locate store merchandise
  • Ensures integrity of shelf tags and signage in department; may create / prepare signage, as needed
  • Performs Customer Service Assistant duties as needed

Job Requirements:

  • Reading and writing skills
  • Strong customer service skills
  • Constantly* reach at waist, grasp
  • High school diploma (or equivalent)
  • Planning and organizing skills
  • Occasionally* sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist, push / pull with arms
  • 1+ years of experience
  • Communication and interpersonal skills
  • Completion of Company Orientation and Safety Training
  • Frequently stand, walk, reach at shoulder, reach at knee, stoop, pivot, pinch, perform fine motor movements
  • Minimum age 18 (mandatory)

Qualification & Experience:

  • a high school diploma
  • communication and interpersonal skills
  • ability to work in a fast-paced environment

Job Details:

Company: H-E-B

Vacancy Type:  Full Time

Job Location: Houston, TX, USA

Application Deadline: N/A

Apply Here