
Website H-E-B
Job Description:
As a Cross-Functional Representative, you’ll provide general customer service, checking on the front end, and work across multiple departments in packaging, stocking, rotation, production, and sanitation duties.
Job Responsibilities:
- Performs duties in multiple departments, to include technical or perishable areas such as bakery, floral, market, etc.
- Provides excellent customer service; answers customer questions regarding products, take orders, assists with product selection
- May make regular product announcements to inform customers
- Performs stocking and replenishment, product returns and rotation, product selection, service support, inventory accuracy, and additional duties across total Store, in multiple departments
- For the Service cross functional team, works as a Checker when not performing Cross Functional duties
- Assists with inventory control; loads, unloads, and moves product
- Gains knowledge of multiple departments; applies understanding of processes / policies
- Works a flexible schedule to accommodate shifts of different departments
- Builds, stocks, and maintains displays and fixtures
- Uses suggestive selling techniques to meet customer needs and build department sales
- Slices, packages, labels, rotates, merchandises, culls, and prices product
- Complies with Store and department SOPs, policies, and applicable laws
Job Requirements:
- Perform the following, based on your Department
- 6+ months of experience in H-E-B Store operations
- Ability to work autonomously
- Customer service and interpersonal skills
- Minimum age 18 (mandatory)
- Work with Customers, staying attentive to their needs
- Ability to adapt to performing a wide range of duties across multiple departments
- Completion of Company Orientation and Safety Training
- High school diploma, or equivalent
- Verbal / written communication and reading skills
- Knowledge of computer systems (Symbol, ACR, label machine)
- Work flexible schedules to accommodate differing department shifts
- Function in a fast-paced, retail environment, requiring detailed and precise tasks
Job Details:
Company: H-E-B
Vacancy Type: Full Time
Job Location: Houston, TX, USA
Application Deadline: N/A
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