Citi Placement – Business Analyst

Job Description:

Job Responsibilities:

• Conduct timely, accurate and effective analysis and investigation of system issues to determine root cause.
• Identify, isolate, track and bring to resolution technical issues
• Daily system maintenance and administration
• Configuration of business rules in legal systems
• Review technical documents such as BRD’s, MDD’s, TDD’s and release notes to prepare UAT test scripts and perform system set-ups.
• Monitor batch processes and timely handling of failures.
• Perform UAT on system enhancements and projects.
• Participate in testing and production checkout activities, creating and archiving all pertinent documentation.
• Support COB testing on all legal systems.
• Able to work extended hours when necessary as well as for purpose of on-call availability
• Perform end user training on legal systems.
• Design and create end user system training guides

Job Requirements:

• Excellent communication skills (oral and written)
• Proven business analysis and requirements management abilities.
• Ability to learn new technologies quickly
• Critical thinking with the ability to problem solve
• Flexible, adaptable, responsive, positive
• Must be a self-starter, learn quickly, and work productively with minimal direction under tight deadlines.
• Strong organizational and coordination skills
• Strong Excel, Visio, MS Word, MS Access, and PowerPoint skills.
• Service Excellence mindset

Qualification & Experience:

• Experience as either Business/System Analyst or Production Support Analyst
• Hands on experience with rules engines, workflow tools and business process management systems

Job Details:

Company: Citi

Vacancy Type:  Full Time

Job Location: Portsmouth, England, UK

Application Deadline: N/A

Apply Here

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