Cartier Careers – Fragrance Ambassador

Website Cartier

Job Description:

The Fragrance Ambassador is overall responsible for representing Cartier Fragrances in an assigned door at an assigned retailer, achieving/ exceeding sales objectives and implementing and maintaining the brand’s promotional and merchandising strategies and image.

Job Responsibilities:

  • Create a memorable luxury shopping experiences for clients both in store and through client outreach.
  • Responsible to support the assigned store(s) to achieve/ exceed Cartier Fragrances sales objectives on a consistent basis, every month, remaining true to Cartier Parfums core values and mission.
  • Takes an omni approach to identify merchandise across all channels, using store’s technology, facilitate ordering, and serve their client’s needs. (i.e. DTC, Option 7)
  • Maximize animation and sales during Retailer’s corporate sales events and promotions.
  • Foster a culture of building relationships and personal client interaction
  • Monitor stock levels and communicate inventory issues/ concerns to Account Executive.
  • Build relationships with store management to negotiate premium visibility and coordinate and execute events and animation.
  • Coordinate, set up, and execute events and animation adhering to Cartier Parfums guidelines.
  • Manage and maintain testers, GWPs, and samples and visual elements provided by Cartier Parfums sales team and use them according to Cartier’s strategy.
  • Develop strong relationships with clients, meet the needs of customers and recruit new clients. (Greet, Listen, Develop, Thank)
  • Keep in store teams/ management constantly informed and motivated on brand goals, launches, promotions, events and any other pertinent information
  • Assist Account Executive with executing mega events (i.e. Master Class, Trunk Shows).
  • Follow merchandising guidelines and keep counters and event set up clean and organized at all times.
  • Partner with in store team to follow up and communicate with clients utilizing retailer’s clienteling tools, digital tools and social media; delivering omni-channel, next level customer service.

Job Requirements:

  • Be knowledgeable on Cartier products, history, and the competitive environment, attend Cartier organized trainings (Zoom or in-store) and self-educate via Cartier training app
  • Comply with all Retailer’s store policies and procedures.
  • Adhere to Cartier dress code guidelines.
  • Clock in/ out and complete sales reporting on B2B Time Reporting APP.
  • On-going training of in store staff (individually, department stay & plays, morning meetings) on new and existing Cartier Parfums and brand values.
  • Must be able to download and access company approved technology methods including; B2B Time Reporting APP, Cartier Training APP, IPad, Zoom for business related conferences/ training.
  • Basic knowledge of technology required.
  • Communicate to both B2b Staffing and Account Executive when unable to work assigned schedule due to illness or other.
  • Must communicate with Account Executive by phone, text, email, during normal business hours.
  • Communicate professionally and support an elevated gossip free environment for customers, retailer employees, and colleagues.

Job Details:

Company: Cartier

Vacancy Type:  Full Time

Job Location: Costa Mesa, CA, USA

Application Deadline: N/A

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