Wednesday , March 29 2023

Careers at Amazon – Regional ER Case Partner

Website Amazon

Job Description:

The Regional HR Business Partner – Case Manager works as part of the UK AMZL HRBP team and has overall stewardship for case management activities at the site including; grievances, disciplinaries, absence and restricted duties; provides effective coaching and mentoring to build leadership capabilities within line management; Support managers address and resolve multiple types of employee relations challenges; ensures outstanding customer focus by delivering best in class HR support to internal customer groups; drive compliance with our policies and procedures through coaching and advice; ensure 100% data accuracy and track and analyse statistical data to determine effectiveness of relevant HR activities; deliver on business-critical HR related projects and produce daily, weekly and monthly reports to aid management of employee relations activity

Job Responsibilities:

  • Employee wellbeing is at the heart of everything we do. We care about our employees so that they can care about our customers. You will be an active participant in and have ownership for ensuring that fair, consistent and transparent employee relations cases and processes are applied across the UK, making it a fair and great place to work. You will lead and partner on opportunities to drive a high level of expertise, judgement, governance and reporting within the HR and operations teams and seek out opportunities to develop and implement employment policies, procedures and working practices that enable AMZL to grow while maintaining a fair, transparent culture for all its employees.
  • You will balance effective employee relations with the drive to maintain and improve employee wellbeing for our network. You will partner with our occupational health providers and seek out opportunities to coach, facilitate and support our employees in all health and wellbeing related topics. From effective reporting and transparency in AMZLs wellbeing landscape including the planning and management of our attendance strategies, through to the development of wellbeing strategies that support our associates and reporting and learning that help our managers to reach their full potential as people leaders.
  • Use data to identify issues and causes developing action plans for improvement that help the regional HR team so deploy their area and regional plans;
  • Leverage Connections to inform and review opportunities for improvements;
  • Co-ordinate activity with key stakeholders such as legal and ER.
  • Continually improve robustness of data reporting and metrics relating case management, attendance, and associate accommodations and work adjustments providing robust dashboard and adhoc reporting;

Job Requirements:

  • Have a proven hands-on attitude, be flexible and adaptable;
  • Demonstrate the ability to motivate and influence others;
  • Have intellectual curiosity; bring valuable insight into the team / business;
  • Possess strong change management and influencing skills;
  • Possess problem solving and analytical capability; experience of managing ambiguity and analyzing HR metrics to find root causes and develop short, medium and long-term plans;
  • Have the ability to develop effective working relationships with employees at all levels including hourly paid, shop floor employees;

Qualification & Experience:

  • Have significant HR generalist experience at Snr/HRBP level, ideally within a high volume, fast paced and customer focused environment with a strong foundation in employee case management;

Job Details:

Company: Amazon

Vacancy Type:  Full Time

Job Location: Cardiff, Wales, UK

Application Deadline: N/A

Apply Here

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